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Privacy Policy

Brad Bell Real Estate (Examen Pty. Ltd. ACN 010076669 as Trustee for the B.J. Family Trust) respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Amendment (Private Sector) Act 2000. Those Principles regulate how we collect, store, use and disclose information about you and other individuals.

Collection, Use and Disclosure

In our agency business, we collect, hold, use, and disclose to third parties, personal information for a number of reasons:

  • to carry out appointments as sales agents for clients selling their properties;
  • to carry out appointments as property managers for rental property owners, which includes processing tenancy applications and managing tenancy relationships and the tenanted property;
  • to complete documents in relation to the sale or rental of properties (eg contracts of sale, tenancy agreements and any other documents required including those required by law). It may also be necessary to disclose your information to third parties in relation to such transactions (eg building & pest inspectors, valuers, solicitors, maintenance contractors and others).
  • to promote and market our services and the products and services of third parties (we will only use your personal information for this purpose and will not disclose it to third parties);
  • to provide information on and promote properties for sale and for rent to the market;
  • to reply to enquiries and information requests made by individuals;
  • for internal business processes such as market research and billing; and
  • If you are a Tenant and you default on your Tenancy Agreement, then the information subject to the provisions of law may also be disclosed to a Tenancy Database (TICA Default Tenancy Control Pty Ltd. Ph. 1902 220 346) for use by any other member agent. Once your information is disclosed, it may then be used by other member agents or clients of the database company for use in processing subsequent Tenancy Applications.
  • where required by law.

We collect personal information about individuals:

  • from the individuals themselves – through application forms, registration books at open inspections, appointment forms, agreements, correspondence including emails, our web site, and through verbal communications;
  • from third parties (including from other agents, from operators of tenancy reference databases and other publicly available databases and from referees and employers) – in the course of verifying and evaluating tenancy applications and managing tenancy arrangements, and in carrying out agency services for a client, including through property searches.

Direct Marketing

From time to time, we use information supplied to us by Commercial Database Companies for marketing purposes. Prospective Clients and Customers are given the opportunity to be excluded from these activities and can elect not to receive marketing material from us. However, where a third-party distributor, such as a pamphlet distributor has been contracted, we cannot be held responsible for marketing material delivered to an address that has previously elected not to receive such material. We recommend the use of a 'No Junk Mail' sign on your letter box in these instances.

Security of Information

We will take all reasonable steps to ensure that the personal information we hold about you is not subject to loss, misuse or unauthorized access or alteration. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.

Access to Personal Information

If you would like to access or correct any personal information which we hold about you, please do not hesitate to contact us. Please note that a charge may apply to cover all reasonable costs that we may incur in providing you with access to you personal information.

We will take all reasonable steps to correct any information which you show to be inaccurate, incomplete or out-of-date.

Contact

If you have any requests, queries or comments which you would like to make, please do not hesitate to contact us on:

Phone 3343 2099
Fax 3343 7059
Email:info@bradbell.com.au.

Policy Updates

Please note that this Privacy Policy may be updated from time to time.

 

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